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FAQ

Is there anything we have missed out in our explanation of how Benefity works? Then take a look at the frequently asked questions and at the answers to them. If, of course, you don’t find an answer to your question even then, we will be happy to help you over the telephone, by e-mail or right here in an online chat.

Are there any special conditions I have to meet to be able to cooperate with Benefity?

No, there are not. All you need is a computer with Internet access.

What if I don’t have Internet on the premises?

Don’t worry. Our operators will take care of everything for you. Call our customer hotline, tell them what’s on your mind and we will take care of the rest.

Do I have to send invoices to you?

No, you do not. Invoicing is automatic. We will prepare everything for you.

Will I be able to keep a check of individual authorisation?

Of course. We will provide you with access to a supplier account, where you will find a list of all transactions. Find out which clients buy the most from you, allowing you to come up with special marketing campaigns.

I only have an e-shop, and not a brick-and-mortar store. Can I work with you as a partner?

Of course you can. This type of cooperation works under the name of payment gateway. It is fast and easy to put in place and only requires some minor intervention by our programmer. We are able to connect your system to ours so that the customer pays with his or her benefit card in your e-shop itself.